RETURN POLICY

International Electrical Supplies

RETURN POLICY

NO RETURNS WILL BE ACCEPTED WITHOUT PRIOR AUTHORIZATION

Call toll free 1-888-295-7950

or e-mail customerservice@international-electrical-supplies.com

If you purchase an item from us and it isn't what you expected, simply contact us within 30 days of the purchase date for a return authorization that will include all the necessary return instructions. When we receive the product, with its original packaging, instructions, warranties and other paperwork, and determine that it is has not been used we will then credit your account for 100% of the cost of the product.

If you purchase a product from us and, in spite of our best efforts and extensive testing, it is defective. If that product isn't covered by a manufacturer's warranty contact us within 30 days of the date of purchase, explain the problem, and we will send you a return material authorization (RMA) that will include all necessary return instructions. We will then have 2 options: 1). repairing or replacing the item and crediting your account for your return shipping costs; or 2). refunding your original purchase price and your return shipping expenses.

Obviously, this policy presumes that the product(s) have not been damaged through abuse or misuse. We cannot assume any responsibility for products that have not been used properly and according to instructions. We will not be responsible for any product that has been subjected to misuse, negligence, or damage.

NO RETURNS WILL BE ACCEPTED WITHOUT PRIOR AUTHORIZATION

Call toll free 1-888-295-7650

or e-mail customerservice@international-electrical-supplies.com

Our receiving department is instructed to refuse any deliveries that we don't recognize or aren't expecting and the shipping services will automatically return refused deliveries to the sender at sender's expense.